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Fix Touchpad Scroll Not Working On Windows 10

It is pretty frustrating to find the touchpad scroll not working on Windows 10, 8, or 7 laptop. But don’t worry, as this post is going to help you in resolving the two-finger scroll not working Windows 10 issue in multiple effective ways. Read on to know more.

Nowadays, people prefer laptops over PCs. There are several reasons for this. One of them is that almost everything is getting remote, whether it is the workforce or education. And laptops come with all the primary hardware inbuilt in them along with keyboard, speakers, etc. However, for mouse, laptops offer a multi-functioning touchpad that helps you to control the cursor with just your finger swipes. Just like mouse, laptop touchpads also offer a scrolling feature with their double-finger scrolling function or touchpad scroll. But, sometimes, you may find the touchpad scroll not working on your Windows 10 laptop.

The above situation is quite annoying for everyone. However, the good thing is that one can resolve the issue by following some simple hacks that we are going to provide in this post. So, if you are the one who eagerly wants to fix the two-finger scroll not working Windows 10 issue, then here we have some tested solutions for you.

Methods To Try If Touchpad Scroll Not Working On Windows 10, 8, Or 7 Laptop

Below are the reliable hacks that you should try to fix the touchpad scroll not working issue on Windows 10, 8, 7 laptops. 

Method 1: Reboot Your Laptop

This is one of the first solutions that all of us try to resolve any of the PC or laptop issues. Even the tech support employees ask their customers to restart their PC as the very initial solution for any problem. Hence, accordingly, to resolve the ‘double finger scroll not working’ issue, we suggest you to reboot your laptop and then check if the trouble persists. If yes, then follow the further fixes mentioned here and get rid of the two-finger scroll not working problem on your Windows 10, 8, or 7 laptop.


Method 2: Boot The Laptop In Safe Mode

You can also try to boot your laptop in safe mode to fix the problem of the two-finger scroll on Windows 10. Sometimes the startup programs of your PC can also cause troubles with your touchpad, and hence you may face issues with the touchpad scroll. In that case, you can resolve the problem by booting the system in safe mode. Below are the steps that you have to follow to boot the laptop in safe mode and fix the touchpad scroll not working problem on Windows 10.

  • Shut Down your laptop if it is on.
  • Now, press the power button and turn it on again.
  • After that, press the Shift + F8 key before you see the Windows logo. If this doesn’t take you to the booting options, then try the above steps again until you see multiple choices to boot your laptop.
  • Then choose Troubleshoot.
    Boot The Laptop In Safe Mode
  • And after that, opt for the Advanced options.
    Boot The Laptop In Safe Mode-1
  • Now, choose Startup Settings.
    Boot The Laptop In Safe Mode-2
  • Then you have to select Restart.
  • After that, you’ll see multiple options. You have to choose 5 Or F5 to enter the Safe Mode.

If now the touchpad not scrolling issue got fixed, then the problem is with your startup programs. Hence, you have to disable them. Here is how you can do it.

  • Press the Windows Key + R on your laptop’s keyboard to open the Run utility.
  • Type msconfig and click on OK or press the Enter key.
    Boot The Laptop In Safe Mode-3
  • Now choose Services.
  • Checkmark Hide all Microsoft services.
  • After that, click on Disable all.
  • Now choose Startup.
  • Go with the Open Task Manager option.
  • Choose the applications and programs of all the manufacturers except the ones manufactured by Intell or your laptop manufacturer.
  • Make the selected programs disable.
  • Now close the Task Manager.
  • Come back to the System Configuration and click the Apply button and then OK.
  • At last, reboot the laptop.

After doing all this, check if scrolling on the touchpad still not working or the issue got fixed. If the problem persists, then follow other helpful fixes mentioned in the post.

Also Read: Right Click Doesn’t Work on Touchpad Windows 10 (Fixed)


Method 3: Enable Two-Finger Scroll On Windows 10

If you are facing issues with the two-finger scroll functionality of the touchpad of your laptop, then you should check the touchpad settings & enable two-finger scroll. Here is how you can do it and resolve the two-finger scroll not working problem on your Windows 10 laptop.

  • Move the cursor to the Windows Start icon & right-click on it. 
  • After that, choose the Settings option.
     Enable Two-Finger Scroll On Windows 10
  • Now click on the Devices.
    Enable Two-Finger Scroll On Windows 10-1
  • In the left menu, click on Touchpad.
    Enable Two-Finger Scroll On Windows 10-2
  • Go to the Scroll and Zoom options and enable the Drag two fingers to scroll option.
    Enable Two-Finger Scroll On Windows 10-3
  • Close the settings and check if the touchpad not scrolling problem still prevails or got fixed. If the issue persists, then try other solutions described in this post.

Also Read: HP EliteBook Touchpad Not Working – Fixed


Method 4: Change Mouse Pointer

Another helpful fix to resolve the ‘touchpad scroll not working on Windows 10’ issue is to change the mouse pointer. A lot of people facing the same problem with their touchpad has tried this method and found it quite useful. Here are the steps that can help you to do it.

  • Move the cursor to the Windows Start icon & right-click on it. 
  • After that, choose the Settings option.
    Change Mouse Pointer
  • Now click on the Devices.
    Change Mouse Pointer-2
  • In the left menu, click on Mouse.
    Change Mouse Pointer-3
  • Go to the Additional mouse options.
    Change Mouse Pointer-4
  • Click on the Pointers tab.
    Change Mouse Pointer-5
  • Expand the Scheme drop-down menu and select the scheme you want.
    Change Mouse Pointer-6
  • Now select the Apply option and then click on OK.

Method 5: Fix Your Drivers To Resolve The Trackpad Scroll Not Working Issue

If the above fixes don’t help you to fix the two-finger scroll not working problem on your Windows 10 laptop, then there might be a problem with your drivers. Hence, you have to repair your drivers. Below are some of the ways through which you can fix your drivers and get rid of the scrolling issues on your PC.

Tip 1: Roll Back The Touchpad Driver

Sometimes the touchpad scroll not working issue on Windows 10 PCs may arise because of wrong driver updates. If that’s the case and you have also started facing the trackpad scroll not working problem after installing an inappropriate driver update, then you can easily fix it by rolling back to the previous version of the driver. Here is how you can do it appropriately.

  1. First of all, you have to move your cursor to the Windows Start icon & right-click on it. 
  2. Now click on the Device Manager option.
    Roll Back The Touchpad Driver
  3. Move your cursor to the Mice and other pointing devices & expand the category.
    Roll Back The Touchpad Driver-1
  4. After that, right-click on the touchpad driver you want to roll-back.
  5. Choose the Properties option.
    Roll Back The Touchpad Driver-2
  6. Now go to the Driver tab and click on it.
  7. Then choose the Roll Back Driver option.
    Roll Back The Touchpad Driver-3
  8. Provide the reason due to which you want to roll-back the driver. 
  9. Then, you have to click on Yes.
  10. After that, shut all the windows that are open and restart the laptop to implement the driver changes successfully.

Tip 2: Reinstall The Touchpad Driver

Another major reason for the two-finger scroll not working problem on Windows 10 is the improper installation of the touchpad driver. Hence, if you want to get rid of it as soon as possible, then you have to reinstall the driver on your system. Here is a straightforward guide that will help you in doing so.

  1. You have to open the Device Manager, and as mentioned in the above method, you can do it by moving your cursor to the Windows Start icon & right-clicking on it. 
  2. Now click on the Device Manager option.
    Reinstall The Touchpad Driver
  3. Move your cursor to the Mice and other pointing devices & expand the category.
  4. After that, right-click on the touchpad driver you want to reinstall.
  5. Then, uninstall it. You can do it by selecting the Uninstall device option.
  6. Now you have to provide your confirmation for the touchpad driver uninstallation on your laptop. Hence, choose the ‘Delete the driver software for this device’ option & after that, click the Uninstall button.
    Reinstall The Touchpad Driver
  7. Now, shut all the running applications and windows on your laptop and restart the system. The operating system will reinstall the touchpad driver automatically.

If reinstalling the touchpad driver doesn’t work for you to fix the double finger scroll not working issues, then you may try the below method to repair your touchpad driver. And eventually to resolve the scrolling issues as well.

Tip 3: Update The Touchpad Driver

We all know that problematic and outdated drivers can cause n number of issues on your PC. The same goes for the touchpad driver as well. If you have an obsolete, corrupted, or faulty touchpad driver on your laptop, then you may face several problems, including the trackpad scroll not working issue as well. Hence, if you want to fix all of them, then you have to update the driver with its appropriate latest version. There are multiple ways to do so, and here we have also described a couple of them.

  • Update Touchpad Driver Using Device Manager

One of the most common and traditional way of updating a device driver, whether it is the touchpad driver or any other Windows driver, is using the Device Manager to do so. We have also used the Device Manager utility in several other above methods to repair the touchpad driver and fix the touchpad scroll not working problem on Windows 10. Here is how you can use it to update the touchpad driver.

  • As mentioned in several above methods, open the Device Manager by moving your cursor to the Windows Start icon & right-clicking on it. 
  • Now click on the Device Manager option.
  • Move your cursor to the Mice and other pointing devices & expand the category.
  • After that, right-click on the touchpad driver you want to update.
  • Then, update it. You can do it by selecting the Update device option.
  • You have to choose among two options to search for the touchpad driver update. We suggest you to select the ‘Search automatically for updated driver software’ option.
    Update Touchpad Driver Using Device Manager

Once you make your choice and allows the operating system to search automatically for updated driver software for your trackpad, the only task that you have to perform is to monitor the driver update process. You may also have to provide some permissions, so stay in front of your screen until the driver update. And after that, reboot the system.

  • Update The Touchpad Driver Using Bit Driver Updater

All of us are not computer experts. And as rightly said by Albert Einstein, “Everyone is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid.” Hence, if you do not have enough knowledge about computers and laptops and face difficulty in updating the touchpad driver or any other Windows driver manually, then do not worry. Here we have a solution for you that can help you quite well to repair your PC drivers and that too without performing much effort.

One can simply use Bit Driver Updater to repair and update the touchpad drivers on his/her laptop and resolve the two-finger scroll not working problem on Windows 10 with just a couple of clicks. This handy and efficient driver updating tool helps you to fix all the issues related to faulty drivers. You can also use the tool to create and restore your driver backups. It also comes with several other advanced features that ultimately helps the users to boost the performance of their system and resolve all the driver problems. Here we have listed the instructions to guide you to use the Bit Driver Updater successfully.

    • Download this best and most efficient driver updating tool from the below download button.
      window_btn
    • Install it by using the downloaded installer.
    • Now run the tool on your laptop.
    • Start the driver scan with a single click.
    • After getting the scan results in a couple of minutes, find the touchpad driver in the list and update it by selecting the Update Now button.
      Bit Driver Updater
      window_btn

You can also repair any other driver as well using the same procedure. It even allows you to download and install all the driver updates with only a single click. However, as this is an advanced feature, hence it is only available in its pro version along with several other futuristic features. So, if you want to enjoy all the functions of Bit Driver Updater, then we recommend you to purchase its paid version (Pro version).


Final Words: Best Way To Fix Touchpad Scroll Not Working On Windows 10

So, this was all about fixing the touchpad scroll not working issue on Windows 10. We have listed all the effective ways that can help you to get rid of this problem above. You can try all of them if you have a lot of time. However, the most common reason for this issue is the faulty touchpad driver. Hence, updating the driver is one of the most recommended solutions to resolve the two-finger scroll not working situation on Windows 10. And being more specific, we would suggest you to use the Bit Driver Updater for the same as it is more easy, reliable, and time-saving option than the others.

Furthermore, if you want to know solutions to more such PC issues and enhance your technical know-how, then subscribe to the Innovana blog.

Aman
Aman is a writer with keen observational and learning skills. Despite being a technical writer he doesn't have any technical background. His interest in new technology helps him to write exceptional technology-related articles. Apart from writing, he likes to play chess.

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