Resolve The PS4 Sound Not Working Issue
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How to Resolve The PS4 Sound Not Working Issue

If you like playing video games, then you must have own a Play Station or might have thought of owning one. Although, Sony has announced the PS5, but PS4 is still the latest gaming console from the organization. Hence, most of the game lovers still own PS4. However, all of them have faced a common issue with their console at some, i.e., PS4 sound not working. If you are also facing the same problem, then do not worry.

Today we have come up with a post to guide you in resolving the ‘PS4 audio not working’ issues. So let’s gear up for multiple solutions to fix sound not working problems on the PS4.

Methods to Fix ‘PS4 Sound Not Working’ Problem

Below are the effective solutions to fix the ‘PS4 sound not working‘ issue.

Ensure A Secure Connection

The first thing that you have to do to resolve the ‘PS4 sound not working‘ issue is to ensure whether the connection is secure or not. Here are the measures that you can take.

  1. Switch off the PS4 along with the display.
  2. Unplug the power cable.
  3. Detach HDMI cable.
  4. Clean the dust and other foreign objects from the ports and cables.
  5. Insert the cables again to the correct ports.
  6. Restart the console and display.

Check if the sound is still not working or the issue has got resolved.

Also Read: How to Fix “Steam is Running Slow” Problem On Windows 10


Switch the Ports

It is also a general fix to resolve the PS4 black screen along with sound issues. You just have to switch the ports. For example, if you have plugged the cable into the HDMI 1 port, then you have to switch it to the HDMI 2. After that, switch it back to the HDMI 1. It refreshes the audio and visual signals transmitted by the cables. We know that it may sound a bit silly, but various PS4 users claim that it has worked for them.

Make Changes to The PS4 Audio Settings

Sometimes the issue is with the audio settings. Hence, we advise you to configure the PS4 audio settings to fix the ‘PS4 sound not working‘ problem. Here is how you can make changes to the PS4 sound settings.

  • Use the controller and press the Up button while being on the PS4 home screen.
  • Choose Settings.
  • Then go for Devices.
    go for Devices
  • After that, opt for Audio devices.
    opt for Audio devices
  • Now, choose Output to Headphones.
  • At last, select the All Audio option.
  • Restart the PS4 to see is the changes to the settings worked to resolve the PS4 controller speaker not working and audio not working issues.

Change Audio Output Settings

Here comes another useful fix to get rid of the PS4 audio not working issues. Wrong Audio Output Settings can cause a lot of trouble to the PS4 sound. Hence, you need to configure them. Below are the instructions that you have to follow.

  • Use the controller and press the Up button while being on the PS4 home screen.
  • Choose Settings.
  • Then go for Sound and Screen.
    sound and screen
  • After that, choose the Audio Output Settings.
    audio output settings
  • Opt for Primary Output Port.
  • Choose DIGITAL OUT (OPTICAL).
  • Select the formats supported by your speakers or audio device.
  • Choose Audio Format (Priority).
  • At last, go with Bitstream (Dolby).

Also Read: Guide To Resolve CSGO Crashing Issues Quickly & Easily


Try Updating System Software

Outdated system software can cause various problems on your PS4. The ‘PS4 sound not working‘ issue is one of them. Hence, you should keep the system software of your PS4 updated to avoid several problems. Here is how you can update the system software on the PS4.

  • Use your PS4 controller and press the Up button while being on the home screen.
    PS4 controller
  • Now in the functional area, choose Settings.
    choose Settings from functional area
  • In settings, look for System Software Update and choose it.
    look for System Software Update
  • Now go with the instructions provided to update the system software of your PS4.
    system software update process

After updating the system software, check if the audio issues still prevail on your PS4. You can even resolve the PS4 black screen problem along with the sound issues by upgrading the system software.


Restore The Default Factory Settings of The PS4

If none of the above methods helped you to resolve the PS4 audio not working issue, then you must try restoring the default factory settings of your PS4. It is quite easy to do so, and it doesn’t even impact your saved data. Here are the instructions that you have to follow.

  • Turn off the PS4 by pressing the power button.
  • Now, press the power button again and hold it till you hear two beep sounds.
  • Use the USB cable to connect the PS4 controller with the console.
  • On the controller, look for the PS button and press it.
  • Choose the Restore to Default Settings option.
    Choose the Restore to Default Settings option
  • After that, select Yes.
  • Wait until it gets complete.
  • Restart the PS4 and check if the sound problems got resolved or not.

So, these are the effective fixes to resolve the ‘PS4 sound not working‘ problem. Gamers from across the world have tested all these methods. That’s the reason why we have included them in our guide. We hope that now you’ll be having a good video gaming experience along with exceptional sound on your PS4 console.

Furthermore, let us know if think that we have missed something in this post. And if you find it helpful, then show your support by subscribing to the blog. Connect with us for more such helpful technology-related information.

Aman
Aman is a writer with keen observational and learning skills. Despite being a technical writer he doesn't have any technical background. His interest in new technology helps him to write exceptional technology-related articles. Apart from writing, he likes to play chess.

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